1. How do I choose the right luggage?
Choose your travel wear based on your destination, the duration and nature of your travel.
For small duration travel, opt for a cabin baggage. This saves you the trouble of standing in check-in queues, or waiting for your baggage on arrival. Besides, by keeping everything to you – there is less chance of errors. If you are traveling for business – you could opt for a mobile office, which neatly secures your laptop along with other belongings. For longer duration travels – pick a bag that suits your requirement and your personal style. You could choose trendy, bright colored bags which can be identified with ease. If that’s too radical for you, try out the easy identification luggage tags that are unique and stylish.
Airline restrictions are very particular with respect to excess baggage. When going on leisure trips or holidays choose a bag that is light – so that you can pack more and shop more!
Most importantly, choose a bag you can trust. Whether it is the rough airport transfers, or your hotel rooms –ensure the safety of your valuables and other belongings.

2. Do I opt for an Upright or a Spinner?
Uprights are great if the bag is not filled with heavy items. They are easier to drag on uneven surfaces, than spinners which are more suitable for plain surfaces. Spinners offer great ease of maneuvering, irrespective of the weight of items packed. They offer unparallel ease when you have multiple bags to carry – a handbag, a laptop bag etc.

3. How important are travel accessories?
Never undermine the need for good travel accessories. They offer great convenience while traveling. Traveling to US would require you to carry a check-in bag with TSA. If you don’t have one – purchase a separate TSA lock. Locks and luggage straps offer the added security to your belongings – so that yopu can travel care –free. Waist pouches and neck pouches are helpful in keeping cash, tickets and passports safe and inconspicuous. Comfort accessories like travel pillows are a must-have for any long haul journey. World wide travel adaptors also come in handy – especially if you are traveling for business.

4. Are there any restrictions on carry-on baggage/cabin baggage?
Most airlines allow you to carry only one piece of cabin baggage. Some may allow an additional small item like camera, personal stereo, overcoat, handbag, laptop etc. Also, different airlines have their own size and weight restrictions for cabin baggage. You are advised to contact your airline for exact updated details , since they may be different for various airlines and may change from time to time

5. What is covered under the Samsonite Worldwide Warranty?
The Samsonite Worldwide Warranty is applicable any manufacturing or material defects. It does not cover any damages may be caused due to the regular wear and tear and usage of the luggage. For more details on warranty, please refer the warranty card handed over to you with your luggage.

6. Is the Worldwide warranty applicable in a country different from where the bag was bought?
The Samsonite Worldwide Warranty is applicable across the globe in the countries mentioned in the warranty card, irrespective of the country of purchase.

7. How can the Worldwide Warranty be availed?
The user must produce either the warranty card or the purchase invoice as a proof of date of purchase, along with the defective piece to the nearest Samsonite Store/ authorized service centre. Samsonite reserves the right to repair or replace the piece as necessary.

8. If the bag is damaged by airline baggage handlers , can it be replaced?
The Samsonite Worldwide Warranty only covers the bag for manufacturing and/or material defects. Abuse and mishandling of the product are not covered under by the warranty. In case of such an event, please take it up with the airlines immediately. However, in case of any accidental damage to the bag – Samsonite would be more than willing to do the possible repairs at minimal cost.

9. Who decides if the Warranty is applicable?
Samsonite’s service and repair executives are adequately trained to evaluate if the warranty is applicable. In case of any grievances, you may lodge a complaint to the Mr Ravi Bhamre -  +91 9967006232.

10. How long does the repair/replacement take?
The manufacturer's liability for damages is restricted to the repair/replacement of the defective piece. The liability under the Warranty shall in no event and under no circumstances exceed the price paid by the customer to the company for the goods stated in the invoice.

11. What is the maximum liability to the company?
The manufacturer's liability for damages is restricted to the repair/replacement of the defective piece. The liability under the Warranty shall in no event and under no circumstances exceed the price paid by the customer to the company for the goods stated in the invoice.

12. Can the bag be repaired even after the warranty period has lapsed?
Yes. Contact your nearest Service centre and we will repair your Samsonite bag at a reasonable price.